Responsible Gambling at II89
At II89 Casino, your wellbeing matters to us. Gambling should be entertainment — nothing more.
Our Commitment
II89 Casino is committed to:
- Protecting minors (18+ policy)
- Providing self-help tools
- Early detection of problem gambling behaviour
- Working with support services
- Transparent information about the risks
Self-Exclusion
If you need a break from playing, we offer several options:
Short Break
24 hours, 48 hours or 7 days
Medium Term
1 month, 3 months or 6 months
Long Term
1 year or permanent
During exclusion you cannot log in and will not receive any marketing communication.
You can also register with BetStop — the National Self-Exclusion Register — to exclude yourself from all licensed Australian online gambling services at once at betstop.gov.au.
Deposit Limits
Set personal deposit limits to control your spending:
- Daily limit — maximum deposit amount per day
- Weekly limit — maximum deposit amount per week
- Monthly limit — maximum deposit amount per month
Limits can be lowered at any time (effective immediately). Increases take effect only after a 48-hour cooling-off period.
Session Limits
Control your play time:
- Set how long you want to play each day
- Receive notifications when your time limit is reached
- Automatic logout once your set time expires
Reality Checks
Enable regular reminders while you play:
- Adjustable intervals (30, 60 or 90 minutes)
- Shows you your play time and net result
- Option to keep playing or stop
Support Services
If you or someone you know has a gambling problem, free and confidential help is available across Australia:
Gambling Help Online
Free, confidential support 24/7.
Phone: 1800 858 858 — gamblinghelponline.org.au
Lifeline
24/7 crisis support.
Phone: 13 11 14 — lifeline.org.au
BetStop
The National Self-Exclusion Register.
betstop.gov.au
Gamblers Anonymous
Peer support groups across Australia.
gaaustralia.org.au
All support services are free and confidential.
Protecting Minors (18+)
II89 Casino is strictly for persons aged 18 and over:
- Age verification required at registration
- KYC check before the first withdrawal
- We recommend using parental-control software
Contact for Help
If you have questions about responsible gambling or need help:
- Email: support@ii89-pokies.com
- Live Chat: available 24/7
Our team is specially trained to help you discreetly and with empathy.